4th November. Posted in Insights.

As an organisation, DataLase is committed to ensuring the highest quality standards are in place throughout its business and that they are routinely upheld. That’s why being re-certified after an ISO 9001 audit is an incredibly important tick in the box, which not only shows that we run a well-defined operating process, but that we also strive to continually improve operations for the benefit of customers, staff and overall business performance.

As standards go, ISO 9001 is one of the most widely recognised in the world. It’s a quality management standard that presents guidelines intended to increase business efficiency and customer satisfaction. The goal of ISO 9001 is to embed a quality management system (QMS) within an organisation, helping it to increase productivity, reduce unnecessary costs, and ensure quality of processes and products.

Each ISO 9001 certificate is valid for a period of 3 years from the date of issue. During this 3-year period of validity, auditor/s from the certifier return to verify that the business is still meeting the requirements of the Standard. At a minimum, they will do an annual audit.

DataLase first earned its ISO 9001 accreditation in 2018. Since then, we have successfully completed our annual audits to ensure the company has remained fully certified year on year. This latest re-certification audit (at the 3-year point) involved a 2-day full audit covering clauses from the 10 clauses laid down in BS EN ISO9001:2015. Much due to the hard work of our Operations Manager, Matthew Goodwin, and his team – Jonathan Snodgrass, Charlie Heyes & Karen Lewis, we were successful and re-certified.

Being re-certified following a successful ISO 9001 audit is hugely beneficial to the business. It ensures customer satisfaction and gives assurances of our standards, as well as providing continual improvements and resulting operational efficiencies. Furthermore, ISO 9001 underlines and proves our business credentials and speaks volumes to stakeholders and customers alike.